Home / Privacy Policy
It’s A Verdun Thing (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share when you visit our website, create an account, make a purchase, join our membership community, or use our services.
This Privacy Policy explains:
What information we collect.
How we use and share it.
How we protect it.
Your rights and choices.
If you do not agree with any part of this policy, please do not use our website or sign up for membership services.
We may collect the following when you use our site or membership area:
Contact and account information: name, email address, phone number, mailing address, username, password, and membership status.
Order and transaction data: products purchased, payment and billing details, shipping info, and order history.
Membership and community data: profile information, family connections, posts, comments, photos, event registrations, and any content you submit in the members‑only area.
Communications: questions you send us, customer service messages, survey responses, and newsletter signups.
Technical and usage data: IP address, browser type, device type, pages visited, time spent on the site, and information collected via cookies or similar tracking technologies.
Other information: any additional details you voluntarily provide (e.g., testimonials, bios, or family stories you share).
We may use your information to:
Fulfill orders, process payments, and manage shipping, returns, and support.
Create, manage, and secure your account and membership access.
Operate and improve the website, membership features, and community tools.
Send newsletters, marketing communications, membership updates, and event notices (you can opt out at any time).
Moderate community content and enforce our community guidelines.
Respond to questions, requests, and feedback.
Analyze traffic, engagement, and usage patterns.
Comply with legal obligations and enforce our terms and policies.
Because this website includes a family membership community, information you choose to share in member areas may be visible to other approved members, depending on feature design and your privacy settings.
By joining the community, you acknowledge that:
Your profile information may be visible to other members.
Posts, comments, photos, and other content you share may be viewed, saved, or shared by other members.
You should avoid posting highly sensitive personal information unless you are comfortable with it potentially being seen by others.
We may moderate, remove, or restrict content that violates our community guidelines, harms the community, or is otherwise inappropriate.
This website is intended for family and community use and is not directed to children under 13 without parental involvement. We do not knowingly collect personal information from children under 13 without appropriate parental consent.
If we learn that we have collected personal information from a child under 13 without verified parental consent, we will delete that information as soon as reasonably possible. Parents or guardians who believe a child has provided personal information to us should contact us using the details below.
We do not sell your personal information.
We may share information with:
Service providers that help us operate the website, process payments, host membership tools, deliver emails, or provide analytics.
Other members in areas of the site where you choose to post or share content.
Legal authorities when required to comply with law, court orders, or lawful requests.
Business partners or collaborators if you voluntarily participate in a promotion, event, or specific feature.
We only share information as needed to provide services and maintain a safe, functioning community.
We may use cookies, pixels, analytics tools, and similar technologies to:
Remember your preferences and login status.
Improve website performance and user experience.
Understand traffic and engagement.
Personalize content and offers where appropriate.
You can usually manage cookies through your browser settings, but disabling them may affect some features, including account login or membership functionality.
We take reasonable technical and organizational measures to protect your information from unauthorized access, misuse, disclosure, or loss. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.
Depending on your location and applicable laws, you may have the right to:
Access or obtain a copy of the personal information we hold about you.
Correct or update inaccurate or incomplete information.
Request deletion of your account or certain personal data, subject to legal and operational requirements.
Opt out of marketing emails by using the unsubscribe link or contacting us directly.
Manage cookies through your browser or device settings.
If you have an account, you may be able to update some profile information through your membership dashboard.
We keep personal information only as long as reasonably necessary to:
Provide our services and manage memberships.
Fulfill orders and support.
Comply with legal, tax, and accounting obligations.
Resolve disputes and enforce our policies.
Our website may integrate third‑party services such as:
Payment processors (e.g., Stripe, PayPal, etc.).
Website and membership hosting platforms.
Email and marketing platforms.
Analytics tools.
These providers have their own privacy policies. We encourage you to review them when you interact with those services.
If you are a resident of California or another jurisdiction with privacy laws, you may have additional rights regarding access, deletion, correction, or disclosure of your personal information. To make a privacy request, contact us using the information below.
We may update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” above and post the updated version on this page. We encourage you to review this page periodically.
If you have questions about this Privacy Policy or your personal information, please contact us:
Email: info@itsaverdunthing.com
